Bounce House Rentals

National Events: 855-PlayZONE


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FAQ

Frequently Asked Questions Regarding Bounce House and Party Rentals

 

AS Play Zone FAQ

 

1. How far in advance should I call to reserve my Bounce House or Inflatable rental items?

2. What is the rental period for my party items?

3. What is the process for renting one an A&S inflatable or interactive items?

4. What is the process for renting pickup items such as chairs, tables, and concession machines?

5. What do I need to provide for my rental?

6. What happens if there is bad weather on the time of my rental?

7. Are bounce houses and other inflatable items safe?

8. How many kids fit into one bounce house at 1 time?

9. Is there a deposit required for my reservation?

10. Am I allowed to rent a bounce house or inflatable for use at a park?

11. Why does it say I need an attendant?

12. Are you insured?

13. Can I set up the inflatable myself?

14. Is there a fee if the inflatable is damaged during my event?

15. Do you charge a cleaning fee?

16. Why does my contract say my times are from 6am-11pm?

17. Do you provide rentals for weddings?

18. How much is a Bouncy House?

19. Where are you located?

 

1. How far in advance should I call to reserve my Bounce House or Inflatable rental items?

The best answer for this is always as soon as you can! We have a large number of inflatables, but they are all so popular, our inventory only stays available so long. We try to help everyone though, even last minute deals!

 

2. What is the rental period for my party items?

A&S strives to provide our rentals for a day’s period, or as long as the customer is able to use the item. We will work with you to deliver our items well before your event, and of course have it up and running.

 

3. What is the process for renting an A&S inflatable or interactive items?

The process begins when someone contacts A&S Play Zone, either through a call or a quote request. We will then work with you to set up a tentative order in the system. Once we have reached the point where we are ready to move forward with the reservation of our party rental items, we do ask for a fifty percent deposit. This can be done in the form of Visa, Mastercard, check, or cash. From this point, we lock the order into our system and email the customer a rental agreement. Then as we approach the date for the event, our scheduling manager will call and set up times for delivery and pickup that work well for both us and you! From there, all that is left is for everyone to have a fun and enjoyable party!

 

4. What is the process for renting pickup items such as chairs, tables, and concession machines?

For items that our customers have to pick up, we do ask that you arrive on a day when we are in the office. For example, if you are renting a cotton candy machine on a Saturday, we ask that you pick the item up on Friday, then return it on Monday

 

5. What do I need to provide for my rental?

The only thing you need to provide is some power, a location for the inflatable, and an appetite for fun! We will bring out the party items, blowers, extension cords, and all the items you need.

 

6. What happens if there is bad weather on the time of my rental?

Our policy for poor weather is lenient, and we will work with our valuable customers to make sure their party event is successful no matter what. The only weather that is truly bad for bounce houses is wind. We always ask our customers to be wary of increasing winds and deflate the inflatables if this happens. For rain, our bounces are very durable and are not harmed by it, so if there is a block of rain coming through near your event, the best option is to deflate the bounce house until the showers pass by, then re-inflate it and it will be good to go! Any residual water can be wiped away with a towel. If you feel the weather is going to be extremely poor, give one of the representatives at A&S a call to see what we can do for you!

If your event date is approaching and you see that there is poor weather predicted, there are two usual options. We can cancel the event due to the weather, but most people will find a date to reschedule. As long as you inform us 24 hours before the delivery time we give you for your event, we can work with you to avoid the poor weather conditions.

 

7. Are bounce houses and other inflatable items safe?

Every item A&S rents is clean, durable, and safe for ages and sizes! The only time one of our inflatable items could be unsafe is if no one is attending the inflatable and enforcing the rules that make sure there is no dangerous horseplay, or too many kids in the rental inflatable. There should always be an attendant with the rental items, and A&S can provide them for a small additional fee.

 

8. How many kids fit into one bounce house at 1 time?

The number of kids allowed in a bounce house or any inflatable at one time differs depending on what inflatable rental item it is! The number should be posted on the front of the inflatable and listed on the rental agreement. If you are inquiring about a specific item, just call and ask any of A&S Play Zone’s helpful employees!

 

9. Is there a deposit required for my reservation?

For most reservations, yes, we do ask for a 50% at the time of reservation. However, if there are extensive circumstances, just ask if there are other options while talking with an A&S representative. We value the opportunity to work with people and fit their needs!

 

10. Am I allowed to rent a bounce house or inflatable for use at a park?

Absolutely! All you need to do is make sure that you have permission from the park to use your desired location, and provide power. If the park does not have adequate power for one of our inflatables, you may need to look into using a generator.

 

11. Why does it say I need an attendant?

All of our rental items, especially inflatables, require that someone attend them while they are in use during the party rental period. This is to ensure the safety of all participants using the items, to make sure they are maintaining a safe level of enjoyment. An attendant is a must have for all of our items, and we do provide them for an additional fee.

 

12. Are you insured?

Yes, we are insured with up to $5,000,000 of liability insurance. If you have an event where you need to be added to our insurance, we can provide that service for an additional fee.

 

13. Can I set up the inflatable myself?

Unfortunately, we cannot allow people who rent our inflatable to set them up due to our insurance. We have to set up our items so that we ensure they are safe, and set up to the standard provided by the Ohio Department of Agriculture.

 

14. Is there a fee if the inflatable is damaged during my event?

If there is damage to an inflatable during an event, the person who rented the item is liable for such misfortune. We do offer a damage waiver at a minimal cost to help defray the possible effect of a damaged inflatable.

 

15. Do you charge a cleaning fee?

No, we clean all of our inflatable rental items at our facility so that when they are rented out to customers for a party rental, they are clean, disinfected, and ready for fun!

 

16. Why does my contract say my times are from 6am-11pm?

These numbers are placed on all of our contracts to align with our computer system. These are not the delivery times, do not worry! We will call to give you the right delivery times! The 6-11 times are just to ensure we can bring your inflatable out to you as long as we can!

 

17. Do you provide rentals for weddings?

Yes we do! We are a full service party rental company for the Ohio area. We have many things people need for weddings, from linens, to tables, tents, and chairs, to catering. Find our wedding items under the products tab, or call in today!

 

 

18. How much is a Bouncy House?

A bouncy house can range in price for a number of reasons. Our bounce houses are high quality and durable enough to withstand lots of jumping fun! Size is a big determination in the price of an inflatable rental. For example, a 13×13 is less than a 15×15, which are both less than a combination unit. A lot of the difference is size, but also, the special designs and work on the inside of the inflatable accounts for a lot of this price difference. Our interactive inflatables have a price difference as well because of all the intricate and detailed work done on the inside to make them inflatable in the right ways.

 

19. Where are you located?

We are located at 300 Conover Drive in Franklin, Ohio, 45005. A&S used to be located at 820 Pleasant Valley in Springboro, Ohio, but now we are just across the Interstate, I-75.